Precise Software

1. In assessing the value of Precise SQL for the user firm one has to consider increase in DBA productivity. Assuming 52 weeks in a year, how many hours does a DBA save in a year because of Precise? 3 Points DBA Hours Saved per year52 * 9. 4488. 8 DBA Hourly Wage (assuming 40 hours to a week) 3 Points Unburdened DBA salary$60,000 Hours worked Per Year52 * 402080 Burdened DBA salary1. 33*$60,000$79,800 DBA Hourly Wage (unburdened)$60,000/2080$28. 84 DBA Hourly Wage (burdened)$79,800/2080$38. 36 Annual Saving for the customer firm Hours saved per DBA per week9. 4 Hours saved per DBA per year52 * 9. 4489Savings per DBA per year (unburdened)489*$28. 84$14,102 Savings per DBA per year (burdened)489*$38. 36$18,758 Average number of DBA's10 Annual savings for firm per year (unburdened)10*$14,102$141,020 Annual savings for firm per year (burdened)10*$18,758$187,580 2. Precise SQL also helps with respect to deferral of hardware replacement decision. Answer the following questions on hardware deferral What is the probability of postponing hardware purchase for a year? Hint (a year has 12 months or four 3-month periods). 3 Points Probability of postponed purchase (A) for 3 monthsP(A) = . 6 Probability of making purchase (B)P(A) = 1-P(A). Probability of not making a hardware purchase for 1 yearP(A)4. 1296 Hardware Cost Saving if postponed by a year 30% 1 Point What is the average annual hardware budget affected by Precise? $1,430,000 1 Point Based on the above three pieces of information, what is the dollar savings due to deferral of hardware purchase? Average annual hardware budget affected by Precise$1,430,000 Hardware Cost Saving if postponed by a year30% Probability of postponing by 3 months60% Savings for three months($1,430,000*. 3*. 6)/4$64,350 Dollar savings due to deferral of hardware purchase for one year($1,430,000*. )$429,000 5 Points 3. Precise SQL also enhances end-user productivity; please answer the following questions on end-user productivity (total 15 poi nts). Number of transactions per day: 194,000 Total time in seconds spent in these transactions in one day prior to precise? 2 Points Average daily transactions processed by all users combined194,000 Average end user response time per transaction15 Total time in seconds15*194,0002,910,000 Total time in seconds spent per user per day: 2 Points Total time in seconds to accomplish 194,000 transactions2,910,000 Number of simultaneous users215Number of transactions per user194,000/215902 Total time in seconds spent per user per day:902*1513530 Total time spent per user in hours over one day? 2 Points Total time in seconds spent per user per day:902*1513530 Total time spent per user in hours over one day13530/60*603. 76 Assuming an 8 hour day – % time spent 2 Points Total time spent per user in hours over one day13530/60*603. 76 % of time spent3. 76/8. 47 (47% of user time) Improvement in end-user response time per transaction: 25% Based on the above two pieces of information, % of time saving: Total time spent per user in hours over one day13530/60*603. 6 % of time spent3. 76/8. 47 (47% of user time) Improvement in end-user response time per transaction25% % of time saving:. 25*. 4711. 75% Using information on time saving from above, the salary information, and information on burden rate , what is the $ saving per user per year? Average end user salary$30,000 Burdened rate, average end user salary$30,000*1. 33$39,900 $ savings per user per year11. 75%*$39,900$4,688 Using the above number, what is the saving for the firm (in dollars)? $ savings per user per year11. 75%*$39,900$4,688 Number of users215 Total user savings for the firm215*$4688$1,007,920 . Cost of selling a Single Unit of SQL (for 1999) : Revenues (Software License): $9,770,000 Assuming $20,000 price per unit, number of units sold: 2 Points $9,770,000/$20,000 = 489 (approx) Assuming Sales and Marketing expenses capture all sales related expenses, cost of a single sale: $7,913,000/489 = $16,183 3 Points ? 5. Total Value of Precise SQL The value of Precise SQL to an end-user firm has three components that you have calculated thus far. Taking these three components together what is the value of Precise SQL for a customer firm with one copy of the SQL? 3 PointsAnnual savings for firm per year (burdened)10*$18,758$187,580 Annual hardware deferral savings(1,430,000*. 3)$429,000 Total User Savings215*$4688$1,007,920 TOTAL$1,624,500 With a customer investment of $20K, what is the return on investment? Cost per license$20,000 Cost per firm (assuming 10 DBA's per firm and each DBA requires a license)($20,000*10)$200,000 Discount (assume 25% discount as per page 8 of case)($200,000*. 75)$150,000 ROI (12 MONTHS)($1,624,500-$150,000)/$150,000983% With your ROI calculation is Precise able to capture (appropriate) the value it creates for its customer? Why or why not?Given the scenario that led to an ROI calculation of close to 1000%, the product is priced too low. Precise needs to focus on communicating the value generated by usage of their software to potential customers in an effort to support increasing the price of their product to more accurately reflect its overall value to the end user.? 6. In terms of sales force for Insight, Precise has two choices, what are these choices and what are the two main advantagesdisadvantages of using each option. Precise currently has a single sales team trained to sell all of the company's products (other than Presto) through a dual channel distribution system.Each rep is paid a base salary of $75,000 plus a commission depending on how many licenses they sold. The average rep made sales of up to $800,000 annually and thus earned $120,000. The highest paid rep about $300,000. Options: a)Keep the same sales force Advantages – Able to continue to cultivate existing business relationships with IT managers and DBA's. Since the sales cycle of software, especially of higher priced suites, could take up to 12 months, these re lationships could prove beneficial for a new product launch.Their overall knowledge of Precise products and services is also an advantage, allowing the sales rep to leverage the full specter of Precise product offerings to a potential client. Disadvantages – The current sales team is perhaps not the best. Their annual sales and salaries are below average for commercial software sales forces. It may not be the wisest decision to leave the sales of your newest product in the hands of an underperforming team. Additionally, the current sales force is already heavily tasked, as Alon stated â€Å"They're running in ten directions at once. Adding to what appears to be an already overloaded sales team would not be the optimum way to introduce a new value and feature laden product to the market. b)Create a more specialized sales force Advantages – Precise would be able to recruit top sales people and begin product introduction with a high performing, laser focused team. This t eam would not have existing relationships with current Precise customers which could be an advantage in dealing with the echelon of Company executives required to authorize a software purchase of this magnitude.Disadvantages – Loss of the personal relationships with current customer DBA's may crimp product sales. Additionally, augmenting the existing sales force adds to the overall operating expenses of Precise and would add to their current string of operating losses. ? 7. One option to introduce Precise Insight at the Oracle OpenWorld 2000. Such an introduction could result in first mover advantage. What are the factors that likely influence the possibility of first mover advantage in this case. How would these factors impact first mover advantage in this case? 0 Points Precise conducted a survey of its customers and quickly found that â€Å"end-to-end response time† was the preferred indicator of overall system capacity and health. High dollar investments in enterpr ise applications like ERP, CRM or supply chain management left those who championed for their introduction into a Company eager to demonstrate the effectiveness of their respective choices. An end-to-end software application would help these internal champions by assuring optimizations throughout the user base.As companies continued to expand their global presence, many locations were separated geographically, at times by thousands of miles. Insight offered a solution to make high data intensive applications run more smoothly and efficiently. The need for senior executives to ensure these high dollar investments authorized by they themselves were successful was itself an undiscovered and underserved market. Meeting the needs of some top decision makers, more importantly, those with the ability to authorize large Company investments would add to the first mover advantage. Precise Software 1. In assessing the value of Precise SQL for the user firm one has to consider increase in DBA productivity. Assuming 52 weeks in a year, how many hours does a DBA save in a year because of Precise? 3 Points DBA Hours Saved per year52 * 9. 4488. 8 DBA Hourly Wage (assuming 40 hours to a week) 3 Points Unburdened DBA salary$60,000 Hours worked Per Year52 * 402080 Burdened DBA salary1. 33*$60,000$79,800 DBA Hourly Wage (unburdened)$60,000/2080$28. 84 DBA Hourly Wage (burdened)$79,800/2080$38. 36 Annual Saving for the customer firm Hours saved per DBA per week9. 4 Hours saved per DBA per year52 * 9. 4489Savings per DBA per year (unburdened)489*$28. 84$14,102 Savings per DBA per year (burdened)489*$38. 36$18,758 Average number of DBA's10 Annual savings for firm per year (unburdened)10*$14,102$141,020 Annual savings for firm per year (burdened)10*$18,758$187,580 2. Precise SQL also helps with respect to deferral of hardware replacement decision. Answer the following questions on hardware deferral What is the probability of postponing hardware purchase for a year? Hint (a year has 12 months or four 3-month periods). 3 Points Probability of postponed purchase (A) for 3 monthsP(A) = . 6 Probability of making purchase (B)P(A) = 1-P(A). Probability of not making a hardware purchase for 1 yearP(A)4. 1296 Hardware Cost Saving if postponed by a year 30% 1 Point What is the average annual hardware budget affected by Precise? $1,430,000 1 Point Based on the above three pieces of information, what is the dollar savings due to deferral of hardware purchase? Average annual hardware budget affected by Precise$1,430,000 Hardware Cost Saving if postponed by a year30% Probability of postponing by 3 months60% Savings for three months($1,430,000*. 3*. 6)/4$64,350 Dollar savings due to deferral of hardware purchase for one year($1,430,000*. )$429,000 5 Points 3. Precise SQL also enhances end-user productivity; please answer the following questions on end-user productivity (total 15 poi nts). Number of transactions per day: 194,000 Total time in seconds spent in these transactions in one day prior to precise? 2 Points Average daily transactions processed by all users combined194,000 Average end user response time per transaction15 Total time in seconds15*194,0002,910,000 Total time in seconds spent per user per day: 2 Points Total time in seconds to accomplish 194,000 transactions2,910,000 Number of simultaneous users215Number of transactions per user194,000/215902 Total time in seconds spent per user per day:902*1513530 Total time spent per user in hours over one day? 2 Points Total time in seconds spent per user per day:902*1513530 Total time spent per user in hours over one day13530/60*603. 76 Assuming an 8 hour day – % time spent 2 Points Total time spent per user in hours over one day13530/60*603. 76 % of time spent3. 76/8. 47 (47% of user time) Improvement in end-user response time per transaction: 25% Based on the above two pieces of information, % of time saving: Total time spent per user in hours over one day13530/60*603. 6 % of time spent3. 76/8. 47 (47% of user time) Improvement in end-user response time per transaction25% % of time saving:. 25*. 4711. 75% Using information on time saving from above, the salary information, and information on burden rate , what is the $ saving per user per year? Average end user salary$30,000 Burdened rate, average end user salary$30,000*1. 33$39,900 $ savings per user per year11. 75%*$39,900$4,688 Using the above number, what is the saving for the firm (in dollars)? $ savings per user per year11. 75%*$39,900$4,688 Number of users215 Total user savings for the firm215*$4688$1,007,920 . Cost of selling a Single Unit of SQL (for 1999) : Revenues (Software License): $9,770,000 Assuming $20,000 price per unit, number of units sold: 2 Points $9,770,000/$20,000 = 489 (approx) Assuming Sales and Marketing expenses capture all sales related expenses, cost of a single sale: $7,913,000/489 = $16,183 3 Points ? 5. Total Value of Precise SQL The value of Precise SQL to an end-user firm has three components that you have calculated thus far. Taking these three components together what is the value of Precise SQL for a customer firm with one copy of the SQL? 3 PointsAnnual savings for firm per year (burdened)10*$18,758$187,580 Annual hardware deferral savings(1,430,000*. 3)$429,000 Total User Savings215*$4688$1,007,920 TOTAL$1,624,500 With a customer investment of $20K, what is the return on investment? Cost per license$20,000 Cost per firm (assuming 10 DBA's per firm and each DBA requires a license)($20,000*10)$200,000 Discount (assume 25% discount as per page 8 of case)($200,000*. 75)$150,000 ROI (12 MONTHS)($1,624,500-$150,000)/$150,000983% With your ROI calculation is Precise able to capture (appropriate) the value it creates for its customer? Why or why not?Given the scenario that led to an ROI calculation of close to 1000%, the product is priced too low. Precise needs to focus on communicating the value generated by usage of their software to potential customers in an effort to support increasing the price of their product to more accurately reflect its overall value to the end user.? 6. In terms of sales force for Insight, Precise has two choices, what are these choices and what are the two main advantagesdisadvantages of using each option. Precise currently has a single sales team trained to sell all of the company's products (other than Presto) through a dual channel distribution system.Each rep is paid a base salary of $75,000 plus a commission depending on how many licenses they sold. The average rep made sales of up to $800,000 annually and thus earned $120,000. The highest paid rep about $300,000. Options: a)Keep the same sales force Advantages – Able to continue to cultivate existing business relationships with IT managers and DBA's. Since the sales cycle of software, especially of higher priced suites, could take up to 12 months, these re lationships could prove beneficial for a new product launch.Their overall knowledge of Precise products and services is also an advantage, allowing the sales rep to leverage the full specter of Precise product offerings to a potential client. Disadvantages – The current sales team is perhaps not the best. Their annual sales and salaries are below average for commercial software sales forces. It may not be the wisest decision to leave the sales of your newest product in the hands of an underperforming team. Additionally, the current sales force is already heavily tasked, as Alon stated â€Å"They're running in ten directions at once. Adding to what appears to be an already overloaded sales team would not be the optimum way to introduce a new value and feature laden product to the market. b)Create a more specialized sales force Advantages – Precise would be able to recruit top sales people and begin product introduction with a high performing, laser focused team. This t eam would not have existing relationships with current Precise customers which could be an advantage in dealing with the echelon of Company executives required to authorize a software purchase of this magnitude.Disadvantages – Loss of the personal relationships with current customer DBA's may crimp product sales. Additionally, augmenting the existing sales force adds to the overall operating expenses of Precise and would add to their current string of operating losses. ? 7. One option to introduce Precise Insight at the Oracle OpenWorld 2000. Such an introduction could result in first mover advantage. What are the factors that likely influence the possibility of first mover advantage in this case. How would these factors impact first mover advantage in this case? 0 Points Precise conducted a survey of its customers and quickly found that â€Å"end-to-end response time† was the preferred indicator of overall system capacity and health. High dollar investments in enterpr ise applications like ERP, CRM or supply chain management left those who championed for their introduction into a Company eager to demonstrate the effectiveness of their respective choices. An end-to-end software application would help these internal champions by assuring optimizations throughout the user base.As companies continued to expand their global presence, many locations were separated geographically, at times by thousands of miles. Insight offered a solution to make high data intensive applications run more smoothly and efficiently. The need for senior executives to ensure these high dollar investments authorized by they themselves were successful was itself an undiscovered and underserved market. Meeting the needs of some top decision makers, more importantly, those with the ability to authorize large Company investments would add to the first mover advantage.

Airlines Industry Assignment Example | Topics and Well Written Essays - 2500 words

Airlines Industry - Assignment Example Working in tandem with the concept of e-business, e-Procurement, a B2B concept, is the online purchase of goods or services electronically. Cathay Pacific's CxeBuy electronic procurement system came into existence at its headquarters in Hong Kong by the end of 2001, across different departments and spend categories. Central to achieving Cathay's e-business vision was the impetus to apply Internet-based tools to building the most efficient purchasing process and capability in the industry. CXeBuy was the first Oracle Internet Procurement (OIP) solution ever implemented by Oracle for an airline. In March 2002, the Australia was identified as the first location to be benefited from CXeBuy as it had the potential of linking its six ports under a common purchasing process and supply base. Japan, with its five ports, was slated to be the next target for implementing this process. Initially Cathay Pacific adopted this strategy in order to be more competitive and to Web-enable the procuremen t of goods and services for five of the airline spend categories, namely: in-flight service, cargo, information technology, marketing and office supplies. The driving force behind this concept was the perceived potential to network all parties involved with the marketing, distribution, consumption and servicing of a Cathay's business in order to provide opportunities to significantly improve the co-ordination and efficiency of operations (OECD, 2001). The driving forces for adopting an e-procurement system and the salient features of such a system at Cathay are; Internet is to be used to transmit order information, between Cathay and its suppliers It was implemented to replace the existing Engineering Maintenance Planning and Control System (EMPACS). EMPACS also the inventory management system, has been around for the last 25 years. Management felt the need to streamline the requisitioning processes and purchase order approval processes. Financial Management Information System (FMIS) was used for processing payments and general bookkeeping activities. FMIS carried supplier address and billing information. Both EMPACS and FMIS used to manually key in the address and details whenever new suppliers were added or to change the details of existing suppliers. This manual operation was prone to errors. Common exchange rates information database was being maintained at SHARE which was used by many departments during their operations. SHARE held many different exchange rate tables like inter-airline billing rates, exchange rates in settling invoices raised by overseas suppliers etc. for the same period at any one time. These exchange rates were being manually updated. One separate Airline Purchasing Department (APD) comprising 50 staff was functional since 1996 to serve the five major user departments and respective spend categories: Marketing, Fuel Services, Information Technology, Ground Services and In-flight Services. The APD staff was to identify an appropriate supplier, enter the information onto EMPACS and generate a purchase order that was printed through the IBM mainframe located 20 kilometers away from Cathay's head office. Every few days a batch of purchase orders would be physically transported from Quarry Bay to Cathay City, where they would then be distributed to various department managers for approval to purchase. The approval process in itself used to take a few days with as many as seven approval, validation and distribution steps. Then

Probability Assignment Speech or Presentation Example | Topics and Well Written Essays - 500 words

Probability Assignment - Speech or Presentation Example Since the committee consists of 3 members, there are 3! possible permutations of any committee. Thus, we need to divide the number of permutations by 6 to get the number of combinations: When a coin is tossed once, there are two outcomes. It can turn up a head or a tail. When 10 coins are tossed simultaneously, the total number of outcomes = 210. In this event, if the third coin were to turn up a head, then the number of possibilities for the third coin is only 1 as the outcome is fixed as head. Therefore, the remaining 9 coins can turn up either a head or a tail equals 29. The first envelope can be posted in any of the 3 mailboxes. Hence, there are 3 choices for it. Similarly, each of the other four envelopes can be posted in any of the 3 mailboxes. Therefore, the total number of ways these 5 envelopes can be posted in the 3 mailboxes is 3*3*3*3*3 =

Has the level of protection for victims of domestic violence being Essay

Has the level of protection for victims of domestic violence being improved by the law - Essay Example This left the victim with the only solution of going back through the courts to request a power of arrest be attached to the injunction3. The 2004 Act has been extended to cover non married partners as well as married couples. The Act repealed s62(3) of the Family Law Act 1996 which laid down a requisite that the courts should take into account the non married status of cohabitants when making decisions regarding domestic violence incidents4. The new legislation also covers anyone who has lived in the same residence as part of a family. This encompasses same sex couples as well as parent and child relationships where either the parents are being attacked by their children or vice versa. Traditionally very few cases of domestic violence ever get prosecuted at court and there seems to be a consensus of opinion within society that most couples will be reunited before the case gets before the courts5. In an attempt to address this problem the criminal justice system has created a new fast track system for domestic violence cases. It has become a countrywide policy for most police forces to adopt the new fast track system with the effect that most cases are heard at court within 14 days of the incident occurring. It was felt by doing this that the courts could help support the victims better and to prevent the abuser from being able to convince their partner to discontinue the case against them. A further approach that has been adopted by the police is to proceed with prosecutions even when the victim has contacted the police to try to discontinue the case. When victims have retracted their original complaint the courts have declared them as a hostile witness and where necessary have subpoenaed them to attend court. It has been suggested that domestic violence victims often change their minds because of dissatisfaction with the way in which the police and the courts treat them as victims. There is a tendency within the police and the court system to

Credit Counterparts of Broad Money Essay Example | Topics and Well Written Essays - 500 words

Credit Counterparts of Broad Money - Essay Example This paper illustrates that the effect of a government loan to another government is a reduction in the money supply in the economy. Based on the IS-LM model, it is apparent that reducing the supply of money shifts the LM curve to the right thus moving the equilibrium interest rate upwards and the level of national output downwards. On the macroeconomic level, the government can use this item of the Broad money counterparts as a macroeconomic policy to curb inflation or unsustainable increases in national output. The policy can be used as a contractionary fiscal to reduce excess liquidity in the economy and control inflation. Excess liquidity refers to a situation where the money being held by the public is in excess inducing excess spending and hence excess demand. The excess demand to supply can cause an unhealthy price increase. Foreign reserves are adjusted using the surpluses of trade that is a stimulus to increase exports thus increasing the foreign reserves while an increase i n imports decreases the foreign reserves. Changes in foreign prices in countries largely dependent on international trade have a significant effect on the money supply, inflation, and national output. The increase in the prices of imports will result in inflationary pressures in the economy. On the contrary, an increase in export prices will cause an increase in the profitability of the export goods and hence a shift of resources in the production of export goods. The change in import and export prices affects a countries balance of payment situation. The government can control national output and inflation through fiscal policies regulating imports and exports. When the balance of payment has been offset by over importation, the government can curb the inflationary effects by introducing higher tariffs that will adjust imports to a sustainable level.

The Portfolio Of Journey Essay Example | Topics and Well Written Essays - 500 words

The Portfolio Of Journey - Essay Example Re-reading the paper, I spotted a few sentences which could've used a comma or two, and a few that could've done without it. I realized that using appropriate punctuation would make them much easier to read. Recognizing these flaws reinforced my belief that my writing sensibilities are now more sophisticated than before. In terms of structure, one of my main weaknesses is maintaining a smooth flow of ideas and making transitional sentences so that there is an effortless shift in between paragraphs.Re-reading the paper, I spotted a few sentences which could've used a comma or two, and a few that could've done without it. I realized that using appropriate punctuation would make them much easier to read. Recognizing these flaws reinforced my belief that my writing sensibilities are now more sophisticated than before. In terms of structure, one of my main weaknesses is maintaining a smooth flow of ideas and making transitional sentences so that there is an effortless shift in between par agraphs. In my second portfolio example, â€Å"History of Child Abuse† ideas and issues were raised about the very definition of child abuse for it differs in various sociological and cultural contexts. I can deeply relate to this because, in the country where I'm from, child abuse is not something that is discussed openly. This premise has, in a way, challenged my preconceived beliefs and innate cultural sensibilities. I had to approach this topic without biases, and in the end, I was rather pleased with the results. It also exposed me to this abominable side of humans, something that has only gained attention in recent times. But this sordid view of humanity kindled a spark of fire in me. Learning about the history of child abuse made me more aware, and it established a foundation to the opinions that I proudly hold until now.   I had to look at a considerable body of literature doing the research for this paper, so maintaining organization is an essential aspect. And tho ugh I had some difficulty finding the words.

Concept analysis Research Paper Example | Topics and Well Written Essays - 2000 words

Concept analysis - Research Paper Example In the field of nursing, a number of variations of Wilson’s model of concept analysis are adopted to explain concepts. Wilson’s model of concept analysis is an 11-step approach to permit its users to gain a relative degree of clarity in thinking and perception and to cogently express a concept which may prove to be tricky. The technique is of great usefulness when it is employed to analyse a concept which may have multiple meanings. Wilson’s technique is followed to get to the root of the problem and the solution is reached when the results of the concept analysis can be displayed in language (Thompson, 2005). This paper will attempt to carry out a critical analysis of a problematic concept in literature. For this purpose, an empirical research article will be selected from a scientific journal and two major concepts in it will be identified. Then one of the major concepts will be analyzed using the 11-step technique proposed by Wilson. The article chosen for con cept analysis is an empirical research article written by McCabe, Ricciardelli and Banfield (2009). The article, titled ‘Depressive symptoms and psychosocial functioning in preadolescent children’, was retrieved from Depression Research and Treatment. The aim of the study was to find out the fraction of children who are at-risk of depression or clinically depressed and to see what effects depression has on them. The authors selected a group of 510 children (270 boys 240 girls) and inspected them for signs of depression. The authors focus on a specific set of variables to find out their relation. There are two major concepts used in the paper. These are depression and at risk. In order to carry out a concept analysis, the concept is thoroughly examined and its meaning probed from a variety of sources. This paper will discuss the concept of depression and analyze it critically. The aim of the concept analysis will be to come to a clear and concise meaning for depression a nd its use in routine life. The word depression does not have a clear definition and people have differing views regarding it. The expression and perception of depression is influenced by a number of factors such as culture, context, social gatherings etc. According to Wilson, the first step in the process of concept analysis is the identification and isolation of the questions relating to the concept. These questions can be grouped into three main categories: facts, values and meanings. When analyzing depression, various questions regarding its nature and meaning arise. For example how is depression defined? What are the signs and symptoms of depression? Is depression different than unhappiness? Should depression of every kind be treated? According to Wilson, factual questions regarding the concept should be tackled by focusing on the existing literature. Questions relating to value and encompassing ‘shoulds’ are to be answered by considering the perception of influent ial figures or the society. The third set of questions is those concerned with meaning and is best dealt with when the questions are analyzed in the context of the concept behind them (Meleis, 2007). Having formulated the questions, the next step in Wilson’s technique of concept analysis is to identify the correct answers to the questions and discuss the important elements in them (Meleis, 2007). Depression has various uses depending on the context it is used. For example it is used in medicine to define a